Licensed commercial tour operators and recreational providers play an important role in helping people access, enjoy and learn about Victoria's public land, making them key contributors to State and regional tourism economies.
The majority of licensed commercial tours and activities occur in national and state parks and state forests and are managed by Parks Victoria under the Tour Operator Management System (TOMS).
To view Parks Victoria's tour operator page, click on the following link to the Parks Victoria Tour Operator Page.
However, there is increasing commercial tourism and recreation activity occurring on land managed by delegated committees of management under the Crown Land (Reserves) Act 1978 (including councils) and Alpine Resort Management Boards.
A copy of the application form for Tour Operator Licences is available below. The Department of Environment and Primary Industries (DEPI) does not grant licences directly, the relevant land manager is the main point of contact for Tour Operator Licences.
The first step is to contact the land manager to discuss your planned activities and the process involved in obtaining a licence. If you plan to conduct activities across multiple sites managed by different land managers, then you will need to obtain a licence from each.
If your proposed tours and activities are in national and state parks and state forests, you should contact Parks Victoria on 131 963.
If you are unsure who the land manager is, you should contact DEPI on 136 186.
A tour operator application form for the 2013/2014 financial year is available below, together with a trip return form and a template for licences issued under the Crown Land (Reserves) Act 1978. Following recent advice, the forms and template have been updated to clarify that tour operator fees do not attract GST.
For tour operators
If you would like to receive this publication in an accessible format, such as large print or black and white, please telephone 136 186, or email firstname.lastname@example.org
For land managers
DEPI in consultation with stakeholders has developed a series of fact sheets to assist land managers and tour operators to understand the tour operator licence system.
Frequently Asked Questions
Who needs a tour operator licence
Tour operator licence fees
Offences and penalties
Longer licence terms
Transferability of licences
Waiver, reduction or refund of tour operator licence fees
Competitive allocation of licences
Water based activities
For more information about operating a commercial recreation and tourism business in national parks or state forests visit Parks Victoria, call 131 963.
If you are interested in becoming a licensed tour operator outside the Parks Victoria administered licenses, or would like more information on when a tour operator licence is required please contact the DEPI Customer Service Centre on 136 186.
For more information about Adventure Activity Standards visit Outdoors Victoria.
- Competitive Licence Allocation DEPI is currently developing guidelines for the competitive allocation of licences that may be necessary in some areas. Draft guidelines are available for feedback here.
- Policy, Legislation and Regulations Tour Operator Licence Fee Regulations made on 28 June 2011 are now in effect. Copies of the Regulations can be found here.